Deliveries to the UK. Due to the Easter Bank Holiday, there may be a slight delay in dispatch and delivery. We are doing our best to minimize any disruption and sincerely appreciate your patience and understanding during this time. *Please note - we
Delivery Update: Please note that we no longer ship to EU or USA from the UK site. Please visit PhD EU should you wish to place an order. If you do experience any problems with your order please do not hesitate to get in contact with our customer car
At this time we do not ship PhD products to the USA due to licensing. This is something that we are currently looking into but cannot offer at this time.
Premier is a subscription we offer to our UK customers. It gives you unlimited UK Next Day Delivery for a full year, on any size order - for a one off payment of just £9.99. HOW DOES IT WORK?Once you've subscribed to Premier you'll notice a new deliv
Returns. In the event that you are not satisfied with your order, you have the right to cancel within 14 days of the contract, or 14 days of receipt of the goods (whichever is the longer). If you wish to return your parcel, you can do so through our
Exchanging your order. If you wish to exchange a product, please note we are only able to offer flavour exchanges. If you wish to exchange an item for an alternative product, please return the item and purchase the new product separately. For all exc
Unfortunately, we are unable to amend orders after they have been placed as we generally dispatch orders soon after they have been made. This includes changing the products ordered, the delivery option, delivery address details or payment methods. If
We're sorry to hear there has been an issue with your parcel!. So our team can resolve this for you asap, please follow the below tutorial and steps!. 1. Go to Live Chat. 2. Click on the 'Delivery and Order Information' option. 3. Select the issue/qu
We're sorry to hear there has been an issue with your parcel!. So our team can resolve this for you asap, please follow the below tutorial and steps!. 1. Go to Live Chat. 2. Click on the 'Delivery and Order Information' option. 3. Select the issue/qu