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Frequently Asked Questions

PhD+ Frequently Asked Questions

I ALREADY HAVE AN ACCOUNT WITH YOU, DO I HAVE TO DO ANYTHING TO JOIN PHD+ REWARDS?. No. Existing customers are already part of our scheme, and all of your details (including existing loyalty points) are still available within ‘My Account’. HOW CAN I

I'm an Athlete Tier Member

HOW CAN I ACCESS MY EXCLUSIVE PERKS?. Every perk that an Elite member is entitled to can be seen within My Account > PhD+ Rewards. Scroll down to view all of your exciting benefits!. HOW CAN I FIND OUT NEW CONTENT/PRODUCTS/DISCOUNTS HAVE BEEN ADDED T

Troubleshooting Questions

I MADE A PURCHASE BUT CANNOT SEE MY POINTS IN MY ACCOUNT. Points should show straight away in your account, however please allow up to three days from your products being dispatched for them to show in your account. If they are still not showing, ple