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PhD Nutrition

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Whey Powders - Recommended Use

Smart Range - Recommended Use

Pre-Workout - Recommended Use

Suggested Use

Can I use your products if I'm pregnant?

Can I use your products if I'm under 16?

Can I use your products if I have a medical condition?

Are your products Halal/Kosher Certified?

Are your products suitable for a keto diet?

Do you have a Vegan/Vegetarian certificate?

Gluten Statement

Allergen - Milk

Allergen - Nuts

Flaxseed

Sweetener Statement

Natural Flavourings

Pre-workout / Spirulina pH-sensitive

Proposition 65

Fasting

Which products contain caffeine?

Is PhD Informed Sport?

Best Before Dates

Nutritional Query

Are you still making old Diet Whey flavours?

The item I want to purchase is out of stock

Stock Updates

Lean Protein vs High Protein Lean Matrix

Protein Powders

Multivitamins

Pre-Workout

What's the difference between...

Products

Product Query

Delivery Information UK

Delivery Information ROW

Do you deliver to the USA?

Premier Delivery

Returns Information

Exchange Information

Can I amend my order once this has been placed?

My order arrived damaged/items missing - what do I do?

I haven't received my order - what do I do?

Deliveries, Returns and Order Information

Why Subscribe?

Can I cancel my subscription?

Can I change/amend my order? And how do I do this?

My subscription payment failed, what do I do?

My subscription profile status has changed, what does this mean?

Can I skip a delivery?

Can I subscribe to all products?

Can I combine my subscriptions?

Can I add promotional offers to my order? (codes)

How will I be charged for my order?

Will I be charged for delivery?

How often will I receive my order?

Can I use my loyalty points?

Subscription

Why sign up to PhD +

Team Member Rewards

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PhD+ Frequently Asked Questions

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Troubleshooting Questions

Frequently Asked Questions

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What payment method do you accept?

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Do you offer gift vouchers?

Payment Information

Can I use my discount code on products that are on special offer?

Can I use more than one discount code on a single order?

My code isn't working what do I do?

Do you offer any student discounts?

Do you offer military discounts?

Do you offer an NHS discount?

Discounts

How do I earn points?

How do I use my loyalty points to make a purchase?

How do I view my point balance?

Loyalty Points

Payments, Discounts and Reward Points

T&Cs

Do you have a contact telephone number?

My order status shows as pending

My order status hasn't changed from ERP Exported

My order is showing as cancelled

I was not signed into my account. Can the order be added to my account?

My payment was taken for my order but I did not receive any confirmation

Will my order come with an invoice?

I can't log into my account

I'm struggling to place an order

Why isn't my discount applying?

How do I apply loyalty points?

Do you still offer the recycling scheme?

General FAQ's

General FAQ & T&C's